Design Leadership in Aerospace

Learn how I practice design in engineering-first organizations, commonly seen in aerospace verticals. I strongly believe this industry, with all of its complexity is in dire need of design methodologies and I'm here for it!

Context

Ongoing quest to make design a value-add to engineering

Role

Systems-thinker in Engineering Projects

Tools

Communication, Documentation

Timeframe

2023-Present

Deliverables

Design-focused Workshops, Documented Design-approaches

The Environment

Space missions are socio-technical challenges. The interfaces in any spaceflight operations facility are the connection points between humanity and everything we're trying to learn about the universe. Operators triage immense volumes of data with real consequences attached to every interaction.

Yet in most aerospace organizations, design lives at the margins. Engineering-first culture treats it as a polish step, not a fundamental phase. No design authority sits in the room when requirements get written. No UX researcher attends the mission readiness review. The people building the interfaces and the people using them are separated by layers of contracts, organizations, and jargon.

I've spent over a decade closing that gap. My title says Systems Engineer. My practice says something different.

Process | Co-Designing

Sketch with users, in their language, on their problems.

In a past example, test engineers were combing through hundreds of .csv files to verify connector pin compliance on spacecraft hardware, with hundreds of pins per connector and a tight schedule. I offered to co-design a solution. We sketched the dashboard together, they guided the design from their workflow, and since they spoke Python fluently, I built the tool in libraries matching their technical language. Mapping the pin data spatially revealed what spreadsheets had hidden: clusters of failed pins showed connectors being rotated out of sockets instead of pulled axially. A co-designed visualization surfaced a mechanical root cause.

The tool also exercised speculative design. The systems engineer knew three or four more payload instruments were coming over the next few years, so we designed for that future together: modular data structures, dropdown menus to register new payload IDs. Not just solving today's problem, but envisioning with the user what the tool becomes.

Previously, at Boeing, I co-designed a payload scheduling system producing the uplink products the flight system needed to achieve mission objectives while maintaining safety. It passed all testing and became part of the operational workflow. Same principle: sit with the operators, learn their sequencing logic, build something they can reason about and trust.

At JPL, I've pushed this into practice as ritual: asking flight operators to teach their on-console workflows, bringing design colleagues into the mission operations room to feel the wins and frustrations firsthand, and routing empathy maps and heuristic evaluations back to software teams as concrete opportunities.


Process | Influence Without Positional Authority

Design as a leadership tool in engineering culture.

In organizations where PowerPoint is the lingua franca, design skills become a quiet superpower. I solve high-stakes problems with visual metaphors and persuasive graphics: flowcharts for operational modes, spatial diagrams for requirements traceability, a Punnett square to explain capability against user adoption. Leaders have told me these visuals changed how they understood the problem, and some went on to influence training material at tradecraft schools.

In weekly engineering staff meetings, I introduce Gestalt principles to colleagues who've never encountered them, showing how grouping, proximity, and contrast shape data storytelling for the next review milestone. What looks like a minor presentation nit, a color clashing with a background, is often an accessibility compliance issue. I make that case every time.

Influence also requires an entourage. Championing a concept without positional authority means growing a sphere of supporters: get one leader to believe in it and momentum follows. I've prepared joint-organization briefings at director level, guided senior officers to champion topics through risk boards and review panels, and watched one persistent issue activate multi-agency studies, an RFI to industry, and prototype development, growing from a working-group concern into a high-pursuit problem.


Process | Evangelizing AI as a Design Tool

I serve on a steering committee exploring AI and design integration across the organization. Within my team, I run vibe-coding demos and hack sprints, teaching colleagues current workflows and showing how they apply to our domain. The most effective move: revisiting a past analysis with an AI-assisted approach and arriving at new insights, making the value concrete rather than theoretical. I've also presented to the broader human-centered design group on campus to spark collaborations and grow the network.

The through-line is AI as a sensemaking tool, never a replacement for human judgment, across sensor data, complex system states, and operational decisions.

Impact

I authored CONOPS and commissioning-phase documents that other FFRDCs and programs adopted as exemplars, learning that people I'd never met found the style and coverage worth leading with. I've incubated ideas from the user community that grew from rough prototypes into validated concepts and, eventually, formal requirements in operational systems. I led an enterprise test spanning roughly 60 segments, which meant 60 organizations and 60 contracts moving in coordination. And I've been hand-picked as a domain SME for interagency ideation sprints shaping next-generation systems and requirements.

The invisible impact is trust. Strangers email me technical questions, and I help them build pocket-references that proliferate to their teams. They return with success stories, and with that mutual trust comes the ability to influence bigger decisions.

Before his retirement, legendary JPL systems engineer Gentry Lee told our section that the systems engineer is the Jiminy Cricket of the whole project, and that keeping quiet shouldn't be on your attribute list. I'd extend it: system design succeeds when the user can reason about, trust, and adapt the system. Hand over the keys. The goal isn't the engineer as permanent guide. It's empowering the person to grow.

Reflection

Selling ideas in an engineering-first organization is a design skill. Not sales as something pushy, but the everyday practice of communicating value, earning trust, and getting your work chosen: a creative-entrepreneur mindset that designs its own seat at the table.

Visualization converges rooms faster than text. When a complex decision stalls in bullet points, a flowchart or visual prototype moves it in minutes. Prototyping to deprecate, mocking up what a proposed change actually looks like, has become one of my most effective tools for helping teams make hard choices.

And the work I'm proudest of can't always be shown on the open web. Some of my most impactful design leadership lives on closed networks, behind access controls. That's the nature of the domain. But the methods transfer everywhere: embed with users, co-design in their language, use visuals to influence, create psychological safety, and always advocate for the people who use the systems we build.